Important Notice: These Terms & Conditions constitute a legally binding agreement between you and qq9988. By creating an account, depositing funds, or placing bets on our platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

1. Acceptance of Terms

Welcome to qq9988, an online betting platform operated for Indonesian players. These Terms & Conditions ("Terms") govern your access to and use of the qq9988 website, mobile applications, and all associated services (collectively, the "Platform"). By registering an account, accessing the Platform, or using any of our services, you enter into a binding legal agreement with qq9988 and agree to comply with these Terms.

If you do not agree with any part of these Terms, you must not use the Platform. Your continued use of qq9988 following any modifications to these Terms constitutes acceptance of those changes. We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Material changes will be communicated via email or platform notification. It is your responsibility to review these Terms periodically.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Account" means the personal account you create with qq9988 to access our betting services.
  • "Balance" refers to the total amount of funds in your qq9988 Account, including deposits, winnings, and bonuses.
  • "Bet" or "Wager" means any stake placed on a betting market or game outcome through the Platform.
  • "Bonus" refers to promotional credits offered by qq9988 subject to specific terms and wagering requirements.
  • "IDR" or "Rupiah" means Indonesian Rupiah, the official currency used on the Platform.
  • "KYC" (Know Your Customer) refers to the identity verification process required for account security and regulatory compliance.
  • "Platform" collectively refers to the qq9988 website, mobile applications, and all associated services.
  • "User," "You," "Your" refers to any individual who accesses or uses the Platform.
  • "We," "Us," "Our," "qq9988" refers to the operators of the Platform and its authorized representatives.

3. Eligibility Requirements

To use the qq9988 Platform, you must meet all of the following eligibility criteria:

3.1 Age Requirement

You must be at least 21 years of age or older. We operate a strict age verification policy. During registration and at any point thereafter, you may be required to provide proof of age through government-issued identification documents (KTP or Indonesian national identity card). Underage gambling is illegal under Indonesian law. Any user found to be under 21 years of age will have their account immediately suspended and all funds forfeited.

3.2 Jurisdiction

You must be a resident of Indonesia or physically located within Indonesian territory when accessing the Platform. You are responsible for ensuring that your use of qq9988 complies with all applicable local laws and regulations in your jurisdiction. We reserve the right to restrict access from certain regions at our discretion.

3.3 Legal Capacity

You must have the legal capacity to enter into a binding contract. You are not prohibited by any law, regulation, or court order from accessing online betting services. You are not registering on behalf of another person or entity.

3.4 Single Account

You may only hold one account with qq9988. Multiple accounts registered by the same person, household, IP address, or device are strictly prohibited and will result in account closure and forfeiture of funds.

Age Verification Process

During registration or before your first withdrawal, you will be required to submit a clear copy of your KTP (Kartu Tanda Penduduk) or other government-issued identification showing your full name, date of birth, and photograph. This verification typically takes 24-48 hours. Failure to complete KYC verification may result in restrictions on deposits, betting, or withdrawals.

4. Account Registration and Security

4.1 Registration Process

To create an account with qq9988, you must provide accurate, current, and complete information including your full legal name (as it appears on your KTP), date of birth, email address, mobile phone number, and residential address. You agree to update this information promptly if any changes occur. Providing false or misleading information is grounds for immediate account termination.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. Any activity that occurs under your account is your responsibility. If you suspect unauthorized access to your account, you must notify us immediately via email at [email protected].

4.3 Account Restrictions

We reserve the right to refuse registration, suspend, or close any account at our discretion, particularly in cases involving suspected fraud, violation of these Terms, underage gambling, money laundering concerns, or any activity that threatens the integrity of the Platform.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

qq9988 accepts deposits via major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata. We also support e-wallet transfers through OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions must be conducted in Indonesian Rupiah (IDR).

5.2 Deposit Requirements

The minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and account verification status. Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited and will be refunded minus processing fees.

5.3 Processing Times

Bank transfers via BCA, BRI, BNI, and Mandiri are typically processed instantly during banking hours. E-wallet deposits (OVO, DANA, GoPay) are processed in real-time. Deposits from smaller banks may take 15-60 minutes. If your deposit does not appear in your account within the expected timeframe, contact customer support with your transaction receipt.

5.4 Withdrawal Policy

You may request withdrawals to the same bank account or e-wallet used for deposits. The minimum withdrawal amount is Rp 100,000. Withdrawals are subject to identity verification (KYC) and may be delayed if documentation is incomplete. First-time withdrawals typically require 24-72 hours for security review. Subsequent withdrawals are processed within 1-24 hours depending on volume.

5.5 Anti-Money Laundering Compliance

In accordance with anti-money laundering regulations, all deposits must be wagered at least once before withdrawal. We reserve the right to request additional documentation or decline withdrawal requests that appear inconsistent with normal betting activity. Suspicious transactions will be reported to relevant authorities.

6. Bonuses and Promotions

6.1 Bonus Terms

qq9988 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback offers, and special event promotions. All bonuses are subject to specific terms and conditions including wagering requirements, validity periods, game restrictions, and maximum bet limits. These terms are clearly stated in each promotion's description and must be read carefully before claiming.

6.2 Wagering Requirements

Unless otherwise stated, all bonuses carry wagering requirements ranging from 15x to 30x the bonus amount. For example, a Rp 1,000,000 bonus with 25x wagering requires Rp 25,000,000 in total wagers before withdrawal. Different games contribute differently to wagering requirements: slots typically contribute 100%, while table games may contribute 10-50%. Full contribution rates are listed in each promotion's terms.

6.3 Bonus Abuse

Bonus abuse, including creating multiple accounts to claim bonuses repeatedly, colluding with other players, or employing betting strategies designed solely to clear wagering requirements without risk, is strictly prohibited. Accounts found engaging in bonus abuse will be closed and all funds forfeited.

6.4 Withdrawal Restrictions

Active bonuses must meet their wagering requirements before withdrawal. If you request a withdrawal with an active bonus, the bonus and any winnings derived from it will be forfeited unless wagering requirements are satisfied.

7. Betting Rules and Conduct

7.1 Bet Acceptance

All bets are subject to acceptance by qq9988. We reserve the right to refuse or limit any bet at our discretion, particularly bets that appear unusual, suspicious, or placed after an event outcome is already known. Once a bet is confirmed and appears in your betting history, it constitutes an accepted wager.

7.2 Bet Settlement

Bets are settled based on official results as determined by the relevant sports governing body or game provider. In cases of disputed results, qq9988's decision based on official sources is final. Settlement typically occurs within minutes of event conclusion for live sports, and immediately for casino games and slots.

7.3 Voided Bets

Bets may be voided in circumstances including cancelled events, technical errors displaying incorrect odds, matches with significant rule violations, or events where the outcome was influenced by factors outside fair competition. Voided bets return your stake but generate no winnings.

7.4 Maximum Winnings

We reserve the right to set maximum payout limits on specific bet types, sports markets, or casino games. These limits are displayed in the relevant game or market rules. Progressive jackpot slots and tournament prizes may have separate maximum payout structures.

7.5 Live Betting

Live betting (in-play betting) carries additional risks due to rapidly changing odds and outcomes. Bets placed during live events are subject to slight delays for processing. If an event's status changes significantly (goal scored, red card, etc.) during bet placement, your bet may be rejected or accepted at updated odds.

8. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account suspension or termination:

  • Creating multiple accounts or allowing others to use your account
  • Using VPNs, proxies, or other tools to disguise your location or identity
  • Colluding with other players to gain unfair advantages
  • Using automated betting systems, bots, or scripts
  • Exploiting software bugs or errors for financial gain
  • Engaging in fraudulent chargebacks or payment disputes
  • Money laundering or using the Platform for illegal financial transactions
  • Abusing bonuses through systematic or strategic play designed to guarantee profit
  • Harassing, threatening, or abusing other users or customer support staff
  • Attempting to hack, compromise, or disrupt the Platform's security or functionality

9. Limitation of Liability and Disclaimers

9.1 Platform Availability

While we strive to maintain 24/7 platform availability, qq9988 does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for losses resulting from platform downtime or technical difficulties.

9.2 Accuracy of Information

We make reasonable efforts to ensure accuracy of odds, game results, and platform information. However, errors may occur. In the event of obvious errors (such as incorrect odds display, settlement mistakes, or technical glitches), we reserve the right to void affected bets and correct account balances retroactively.

9.3 Third-Party Providers

Casino games, live dealer tables, and certain betting markets are provided by third-party software providers. While we partner with reputable providers, we are not responsible for errors, malfunctions, or disputes arising from third-party software. Such matters are subject to the third-party provider's terms and dispute resolution procedures.

9.4 Financial Risk

Gambling involves financial risk. You acknowledge that you may lose money when using the Platform. qq9988 is an entertainment service, not an investment platform. We strongly encourage responsible gaming and recommend never betting more than you can afford to lose.

9.5 Maximum Liability

To the fullest extent permitted by law, qq9988's total liability to you for any claims arising from your use of the Platform shall not exceed the amount deposited into your account during the three months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

10. Account Suspension and Termination

10.1 Voluntary Closure

You may close your account at any time by contacting customer support. Upon closure, any remaining balance (excluding active bonuses) will be returned to your registered payment method after deducting any outstanding debts or chargebacks. Self-exclusion for responsible gaming purposes is also available (see our Responsible Gaming page).

10.2 Involuntary Termination

We reserve the right to suspend or permanently close your account without prior notice if you violate these Terms, engage in fraudulent activity, fail identity verification, or behave in a manner that threatens the integrity of the Platform or other users. In cases of termination for Terms violations, we may forfeit your account balance at our discretion.

10.3 Dormant Accounts

Accounts with no login activity for 12 consecutive months are considered dormant. After 18 months of inactivity, dormant accounts may be charged an administrative fee of Rp 50,000 per month. Accounts with zero balance may be closed after 24 months of inactivity.

11. Governing Law and Dispute Resolution

11.1 Applicable Law

These Terms are governed by and construed in accordance with international gaming regulations and the laws applicable to online entertainment platforms serving Indonesian users. By using qq9988, you agree to submit to the jurisdiction of our dispute resolution procedures outlined below.

11.2 Dispute Resolution Process

In the event of a dispute, you must first contact our customer support team via email at [email protected] with a detailed description of the issue. We will investigate and respond within 7 business days. If the matter remains unresolved, you may escalate to our management team for further review. Our goal is to resolve all disputes amicably and fairly.

11.3 Finality of Decisions

All decisions made by qq9988 regarding bet settlements, account disputes, bonus eligibility, and Terms violations are final and binding. We reserve the right to make final determinations on matters not explicitly covered in these Terms.

12. Contact Information

For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the Platform
  • WhatsApp Support: Contact number available after login for verified accounts

Our customer support team operates 24 hours a day, 7 days a week, with Indonesian-speaking representatives available during WIB business hours (9 AM - 11 PM Western Indonesia Time).

Agreement Acknowledgment

By continuing to use qq9988, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your account.

Questions About Our Terms?

Review our other legal documents or contact our support team for clarification